Shipping Policy
We aim to deliver your orders as quickly and efficiently as possible. Below are the details of our shipping policy, including processing times, shipping options, and costs.
1. Order Processing Time
- Order Confirmation: After placing your order, you will receive an email confirmation. Please allow up to 24 hours for order processing.
- Production Time: As we use a made-on-order service, please allow 5-7 business days for production before your order is shipped.
2. Shipping Options & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5-10 business days after production.
- Expedited Shipping: Estimated delivery time is 3-5 business days after production.
- Express Shipping: Estimated delivery time is 1-3 business days after production.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays, or other unforeseen circumstances.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the size and weight of the order and the delivery destination.
- We offer free standard shipping on orders over [5,000] within India .
4. International Shipping
- We ship Worldwide . International shipping rates and delivery times will vary depending on the destination.
- Customers are responsible for any customs duties, taxes, or fees that may apply to international orders.
5. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.
6. Address Changes
- Please ensure that the shipping address provided at checkout is correct. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.
- If you need to change your shipping address, please contact us immediately at kritibapna@yahoo.com. Address changes may not be possible after the order has been shipped.
7. Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us at kritibapna@yahoo.com within 7 days of the estimated delivery date. We will work with you to resolve the issue promptly.
8. Contact Us
For any questions or concerns regarding shipping, please contact us:
Email: kritibapna@yahoo.com